Mitigating Conflicts, Radicalisation and Insider Threats

December 9, 2019, 08:30-10:30
Handels Banken, 16/F Sun Hung Kai Centre, Room 1608,
30 Harbour Road, Wan Chai, Hong Kong
Member Price: HKD 100
Non-Member Price: HKD 130



The Canadian Chamber of Commerce in Hong Kong is pleased to co-host with the Finnish Chamber of Commerce and Danish Chamber of Commerce on an informational seminar focusing on counterproductive work behaviour, conflict resolution, and mitigating threats related to predatory violence. A specialist from Peace of Mind Threat Company will address the following topics:

  • Conflicts in the workplace:
    • Conflict resolutions to deal with highly emotional personnel
    • Understanding the process of related to polarisation
    • Verbal de-escalation
  • Insider threats
    • Recognising and understanding the development process to violent radicalisation
    • Definitions of targeted violence and pathway to violence
    • Dealing with insider threats
  • Hostile crowds:
    • Understanding how crowds behave and react
    • Managing hostile crowds
    • Safety and security in demonstrations
    • Fear management



Totti Karpela

CEO, CTM, CETAP — Peace of Mind Threat Management Company Ltd.

Totti Karpela is a subject matter expert in conflict resolution, management and aggression. A graduate of Finland’s Police University College and consultant for OSCE, He has a 20-year career in the National Police of Finland where he worked as a negotiator, trainer and unit supervisor. Mr Karpela’s expertise covers the mitigation of insider risks, prevention of violence as well as negotiations and conflict resolution skills. Mr Karpela has been HK based for the past eight years.


Ticket includes a light breakfast. 


Cancellation Policy: Payment is non-refundable unless the Canadian Chamber of Commerce in Hong Kong cancels the event. If you are unable to attend, cancellations must be received in writing 72 hours prior to the event. No shows will be charged.

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