Meet the Member: Clement Lai, CEO and Founder of Clement Shield (CS)

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  1. Give us a little background as to how your company started and what you do

Clement Shield (CS) is a leading security consultant and event organiser, providing a comprehensive suite of innovative and high standard professional services ranging from security consultancy, training programs, risk analysis, investigations and provision of close protection operatives.

The key personnel of the Company are all former police officers from elite units within the Hong Kong Police Force, including VIP Protection Unit, Airport Security Unit, Criminal Intelligence Bureau, Counter-Terrorism Response Unit, Hostage Negotiation Unit, the Counter-Terrorism Task Force and Interpol.

The Clement Shield (CS) team with basketball star Jeremy Lin.

 

2. What gave rise to the creation of your organization?

Following a successful career in the Hong Kong Police as commander of a number of specialized units, including the VIP Protection Unit, Airport Security Unit, and founder of the Counter-Terrorism Response Unit, on my promotion to Superintendent, I no longer had the chance to serve in the specialized units that I loved so much and I therefore decided to venture out into the business world where I would still be able to involve myself directly in safety and security operations.

 

3. How long have you been active in your industry?

We have been in the security business for just over three years. What started primarily as an executive protection and security consulting business has branched out into a wide range of safety and security areas, which now also includes protective security, technical security solutions, security training as well as more specialized services that include surveillance and counter- surveillance, K9 services, and investigations.

 

4. What is the greatest strength of your organization?

The specialized law enforcement background of Clement Shield’s personnel means that they have been trained and have operated at the very highest levels required of Government personnel. Both myself and my team have extensive experience protecting a wide-range of senior government officials and Internationally Protected Persons (IPUs) and in such situations, failure is not an option. Clement Shield very much brings this can-do spirit and determination to all of its assignments and is fully committed to ensuring that the needs of the clients are fully understood and not just met but exceeded.

Clement Shield (CS) has successfully completed operations in a number of international locations such as Japan, UK, and Europe.

 

5. Where do you see your company 5 years from now?

We have been expanding our footprint in the Region and have successfully completed operations in a number of international locations, including Japan, UK, and Europe. We recently opened an office in Phnom Penh, Cambodia and are planning to expand our operations in the Asia-Pacific Region, and eventually beyond, over the next five years.

 

6. How would you sum up the ethos of your company?

Clement Shield is made up of highly trained, very experienced and extremely capable operatives who are able to bring the can-do spirit that they learnt whilst previously serving in the Hong Kong Police to their current day-to-day security operations or projects.

 

7. Is there a guiding idea or principle behind your organization? If so, what is it?

With most of the staff recruited from the Hong Kong Police (HKP), the company very much mirrors the HKP’s vision and mission but in particular the emphasis on professionalism, a commitment to service quality, continuous improvement, as well as maintaining integrity and honesty at all times.

 

CanChamHK’s  “Meet our Members” campaign features short interviews with our Platinum, Gold, and Corporate members, as part of our continued efforts to share some of the unique stories in the Canada-Hong Kong business community. 
If you would like to take part in our “Meet the Members” campaign, contact webadmin@cancham.org.